Privacy Policy

1. Information We Collect

We may collect:

▪ Your name, company name and job title
▪ Email address, telephone number and postal address
▪ Information submitted through enquiry, contact or quotation forms
▪ Communications exchanged with Orange Fox
▪ IP address, browser type, device information and website activity
▪ Cookie and analytics information
▪ Business and technical information necessary to provide requested services

Please do not submit sensitive personal information unless it is specifically requested and necessary for the relevant service.

2. How We Collect Information

We may collect personal data when you:

▪ Visit or interact with our website
▪ Submit an enquiry or request a quotation
▪ Contact us by email, telephone or another communication channel
▪ Subscribe to updates or marketing communications
▪ Enter into a business relationship with Orange Fox
▪ Apply for a position with the company
▪ Interact with our authorised service providers or business partners

3. How We Use Personal Data

We may process your personal data to:

▪ Respond to enquiries and provide requested information
▪ Prepare quotations, proposals and service agreements
▪ Deliver, manage and support our services
▪ Communicate about projects, accounts and customer support
▪ Improve our website, services and customer experience
▪ Send marketing communications where permitted or consented to
▪ Evaluate employment applications
▪ Maintain security and prevent fraud or misuse
▪ Meet contractual, regulatory and legal obligations
▪ Establish, exercise or defend legal claims

We will process personal data only for lawful purposes and on an appropriate legal basis, including consent, contractual necessity, legitimate use or compliance with law.

4. Consent

Where processing is based on consent, we will seek consent through a clear affirmative action. You may withdraw your consent at any time by contacting us.

Withdrawal will not affect processing already lawfully completed. Certain services may be unavailable when the necessary information or consent is not provided.

5. Cookies and Analytics

Our website may use essential, preference and analytics cookies to operate correctly, understand website usage and improve performance.

Where legally required, non-essential cookies will be used only after obtaining your consent. You may manage cookies through the website’s cookie settings or your browser. Disabling certain cookies may affect website functionality.

6. Sharing of Personal Data

We may share information only when reasonably necessary with:

▪ Employees and authorised representatives of Orange Fox
▪ Hosting, cloud, analytics and information-technology providers
▪ Professional advisers, auditors and consultants
▪ Business and technology partners involved in delivering a requested service
▪ Government agencies, regulators or courts where required by law
▪ A successor organisation in connection with a lawful merger, acquisition or business transfer

We do not sell or rent personal data to third parties.

7. International Data Transfers

Orange Fox works with international technology, broadcasting and service partners. Consequently, personal data may be processed outside India when necessary to provide services.

Where such transfers occur, we will take reasonable steps to protect the information and comply with applicable Indian legal requirements and government restrictions.

8. Data Security

We use reasonable technical and organisational safeguards designed to protect personal data from unauthorised access, disclosure, alteration, loss or misuse.

However, no internet transmission or storage system is completely secure, and absolute security cannot be guaranteed.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, provide services, resolve disputes and comply with contractual, accounting and legal obligations.

When personal data is no longer required, it will be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.

10. Your Rights

Subject to applicable Indian law, you may have the right to:

▪ Request information about the processing of your personal data
▪ Request correction, completion or updating of your information
▪ Request deletion of personal data that is no longer required
▪ Withdraw consent previously provided
▪ Submit a complaint or grievance
▪ Nominate another person to exercise your rights where permitted by law

We may need to verify your identity before processing a request.

11. Children’s Privacy

Our website and services are intended primarily for businesses and adults. We do not knowingly collect personal data from children without verifiable consent from a parent or lawful guardian where required.

If you believe that a child has provided information to us improperly, please contact us so that appropriate action can be taken.

12. Third-Party Websites

Our website may contain links to external websites or services. Orange Fox does not control and is not responsible for their content, security or privacy practices. Please review the privacy policy of each external website you visit.

13. Grievance and Privacy Contact

For questions, requests or complaints concerning this Privacy Policy or your personal data, contact:

Privacy and Grievance Officer
Orange Fox Pvt Ltd
8-2-268/C/5, Archana Building
Aurora Colony Road, Banjara Hills
Hyderabad, Telangana – 500034, India
Email: [email protected]

We will acknowledge and respond to privacy grievances within the period prescribed under applicable law.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology or legal obligations. The revised policy will be published on this page with a new “Last updated” date.

15. Applicable Law

This Privacy Policy is governed by applicable Indian law, including the Digital Personal Data Protection Act, 2023, its notified rules and other applicable information-technology and data-protection requirements.

Official references: DPDP Act, 2023 and DPDP Rules, 2025.